12th November 2018

Residential Support Worker

RESPONSIBLE TO: Registered Manager

LIAISON WITH: Deputy Manager & Senior Staff



1.1 To play a role in the establishment, maintenance and development of the environment and climate of the Home, thus providing young people with a calm and relaxed group living experience conducive to emotional security and personal happiness and growth.

1.2 To become fully conversant with the Groups philosophy and policies.

1.3 To be actively involved in planning and participating in the homes recreational and social programme and engage individuals and groups in constructive, enterprising, and socially extending range of leisure pursuits.

1.4 To respect and maintain the confidential nature of the work.


2.1 To establish good relationships with young people based on confidence, trust, understanding and mutual respect, setting a good example to all staff.

2.2 To encourage young people to maintain socially acceptable standards of behaviour as described in the Staff Handbook and other guidelines for staff.

2.3 To provide all young people with guidance and counselling of a personal and social nature.

2.4 To take a share of responsibility for the safe supervision of young people by exercising adequate control.

2.5 To be responsible as Key worker for young people undertaking casework, report writing and initiating and implementing individual care plans.

2.6 The Hennessy Group is committed to the safeguarding and promotion of the welfare of all children and young people in our care. All staff have a key role and responsibility in this area.


3.1 To participate in the Group’s Staff Development Programme.

3.2 To attend and participate in staff meetings as appropriate.

3.3 To participate in appropriate In-Service Training.

3.4 To be involved in the induction and initial support of new staff.


4.1 To make full use of the Group’s mechanisms to record young people’s progress and development.

4.2 To contribute towards social and emotional reports as required.

4.3 To attend and contribute to the Annual Multi-disciplinary Review, care planning or other meetings as required.


5.1 To make effective and efficient use of the resources available within the Home and to be aware of resources provided by the Group and those within the community.

5.2 To maintain the orderliness of the young people’s living areas and social areas and clean such areas in emergencies.


6.1 To monitor objectively the quality of relationships between young people, between staff and young people and between staff with the constant aim of improvement.

6.2 To ensure that full and complete casework records of young people progress are maintained in respect of young people for whom you are Key Worker.


7.1 To perform any other reasonable task that the Registered Manager or his/her appointed deputy may ask from time to time.

7.2 To act as driver and/or escort transporting young people to and from school, on shopping trips and activities.

7.3 To perform sleeping-in duties as required.


The Hennessy Group is committed to the safeguarding and promotion of the welfare of all

children and young people in our care. All staff have a key role and responsibility in this area.

This post is subject to an Enhanced Disclosure check.


This job description will be reviewed at least once per year and may be subject to amendment or modification at any time after consultation with the post holder. It is not a comprehensive statement of procedures and tasks but sets out the main expectations of the establishment in relation to the post holder’s professional responsibilities, duties and grading.


Employee Signature………………………………………..

(Print Name) ……………………………………………. Date ………………………………………….

Person Specification for the post of: Residential Support Worker




 Experience of working with children
and young people
Education/qualifications/ Requirement to possess/achieve Level 3 Diploma for the GCSE English
Training Children & Young People’s Workforce.   Ability to contribute to written reports
Ability to make verbal contributions to
Reviews and Case Conferences
Specialist training in a related area
Special Knowledge Ability to participate in a range of activities with enthusiasm Ability to organise and lead recreational
Skills/disposition Ability to form positive working relationships with Ability to provide counselling to individual
parents and outside agencies young people
Ability to become an integral part of a team
Good communication skills
 High level of resilience
Personal Qualities Ability to build positive relationships with children and young Sense of humour
Ability to maintain professional standards at all times
 Ability to support young peoples in their daily routines in a
variety of settings
Work Arrangements and Clean driving licence and ability to drive with young
Availability passengers
40 hours per week on a flexible rota
Ability to cope with a flexible working hours
 To be available for sleep-in duties if required